Privacy Policy

Scannutrition.com is wholly owned by Scanproduct Ltd. and/or its affiliates ("Scannutrition.com", the "Company", "we", "us", and "our") respect your privacy and is committed to protecting it through its compliance with its privacy policies. This policy describes:

  • the types of information that scannutrition.com may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and

  • its practices for collecting, using, maintaining, protecting and disclosing that information

This policy applies only to the information Scannutrition.com  collects through its Services, in e-mail, text and other electronic communications sent through or in connection with its Services. 

This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as payment providers, which are used through scannutrition.com, or social networks that you use in connection with its Services. Scannutrition.com encourages you to consult directly with such third-parties about their privacy policy practices. 

Please read this policy carefully to understand scannutrition.com's policies and practices regarding your information and how scannutrition.com will treat it. By accessing or using its Services and/or registering for an account with scannutrition.com, you agree to this privacy policy and you are consenting to scannutrion.com's collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide information scannutrition.com requires, scannutrition.com may not be able to provide all of its Services to you.

If you reside in a country within the European Union/European Economic Area (EAA), scannutrition.com, located at

Scanproduct Ltd.
Somers House, Rue de Pre
St. Peter Port,
Guernsey, GY12JF

will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services;

Your data controller is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with its privacy standards as well as any applicable national laws. Your data controller may transfer data to other members of scannutrition.com as described in this Privacy Policy. Scannutrition.com may process and retain your personal information on its servers in Canada, where it's data centers are located, and/or on the servers of its third parties (in or outside Canada), having contractual relationships with scannutrition.com

This policy may change from time to time, your continued use of scannutrition.com's Services, after it makes any changes, is deemed to be acceptance of those changes. Please check the policy periodically for updates.  

How we use cookies

We use your IP address to help diagnose problems with our server, to administer our Services, and to analyze traffic patterns on the Services. The Services, also use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser and tell us how and when your visit and use our Site and Services, to analyze trends, learn about our user base and operate and improve our Services. For Example, we use Cookies to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit, and to track whether emails we send you have been viewed. Cookies are small files, - usually consisting of letter and numbers - placed on your computer, tablet, phone, or similar device when you use that device to visit our Site. We sometimes combine information collected through Cookies that is not Personal Data with Personal data we may have about you, for example, to tell us who you are or whether you have an account with us. We may also supplement the information we collect from you with information received form third parties. 

Cookies can either be "session Cookies" or "persistent Cookies". Session Cookies are temporary Cookies that are stored on your device while you are visiting our Site or using our Services, whereas "persistent Cookies" are stored on your device for a period of time after you leave our Site or Services. The length of time a "persistent Cookies" on your device varies from Cookie to Cookie. We use persistent Cookies to store your preference so that they are available for the next visit, and to keep a more accurate account of how often you visit our Services, how often you return, how your use of the Services may vary over time. We also use "persistent Cookies" to measure the effectiveness of advertising efforts. Through these Cookies, we may collect information about your online activity after you leave our Services. Your browser may off you a "Do Not Track" or "DNT" option, which allows you to signal to operators of websites, and web applications, and services that you do not wish such operators to track certain information of your online activities over time and across different websites. Because we collect browsing and persistent identifier data, the Services do not support Do Not Track requests at this time, which means that we may collect information about your online activity both while you are using the Services and after you leave our properties. 

Some Cookies are placed by a third party on your device and may provide information to us and third parties about your browsing habits (such as your visits to our Site or Services, the pages you have visited and the links and advertisements you have clicked). These Cookies can be used to determine whether certain third party services are being used, to identify, your interests, to retarget advertisements to you, and to serve advertisements to you that we or others believe are relevant to you. We do not control third party Cookies.

We use the following types of Cookies:

  • Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Site or Services. Disabling these Cookies may make certain features and services unavailable.

  • Functionality Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preference over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region). 

  • Performance/Analytics Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Site and Services such as by collecting information about the daily number of visits to Services, the daily requests we receive for particular files with Services, and what geographical areas those requests come from. These aggregated statistics are used internally to better provide services to the public and may also be provided to others. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services' content for those who engage with our advertising. For example, Google, Inc. ("Google") uses cookies in connection with its Google Analytics services. Google's ability to use and share information collected by Google Analytics, about your visits to Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt out of Google's use of cookies by visiting the Google Analytics Opt-out page at https://www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/.

  • Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled "Third Party Advertising".

You can decide whether or not to accept Cookies. One way you can do this is through your internet browser's settings. Most browsers have an option for turning of the Cookie features, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Services and functionalities may not work.

To explore what Cookie settings are available to you, look in the "preferences" or "options" section of your browser's menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit https://ico.org.uk/for-the-public/online/cookies/ or https://www.allaboutcookies.org/

List of data sub-processors

Entity Name Data Processing Purpose Location Website
Google, Inc. Analytics, Online Advertising, Cloud Drive Integration, Authentication Provider USA/Europe https://www.google.com
Slack Technologies, Inc. Authentication Provider, Service Integration USA https://slack.com
Facebook, Inc. Online Advertising, Social Media USA https://facebook.com
Odoo SA
Business Application Suite, CRM, E-mail Responder Belgium https://odoo.com
Stripe Inc. Payment Processor USA https://stripe.com
NAB Payment Processor Australia https://nab.com.au
Active Campaign Marketing Automation USA https://activecampaign.com
Social Karma Digital Marketing Agency PL https://socialkarma.pl

Payment Card Information

To use certain Services, we may require credit or debit card account information. By submitting your credit or debit card account information through our Services, you expressly consent to the sharing of your information with third-party payment processors, and other third-party service providers (including but not limited to vendors who provide fraud detection services to us and other third parties), and you further agree to the following terms: 

When you use a credit or debit card to secure a purchase through our Sites, we provide your credit or debit card account information (including card number and expiration date) to our third-party payment service provider.s. As explained in our Terms of Use, these third parties may store your credit or debit card account information so you can use our payment services through our Services in the future.

For information about the security of your credit or debit card account information, see the "Security" section below.

Controlling your personal information - Your rights

You have a number of statutory rights with respect to: access, corrections or additions, data deletion, limitations of processing, transfer of digital data and the right of objection. We explain these rights below. We also explain how you can exercise these rights with respect to Scannutrition.com.

Right of Access

Upon your request, we will inform you in writing whether we are processing your personal data. When making your request, you must identify yourself by means of a copy of your driving license or identity document. In our response, we will explain which of your personal data we have processed or are still processing. We will also explain the purposes for which the data have been or are still being processed, the parties with which the data are being shared, the period for which these data are expected to be stored, and which other rights you can exercise.

Corrections or additions

If you have received details about the processing of your personal data, you can request us to correct inaccuracies or to make additions to incomplete information. We will motivate our response. If we make corrections, you will receive a supplementary statement from us. That statement will also be sent to any recipients of your incorrect or incomplete data.

Delete personal data

You can request us to delete your personal data from our systems in one or more of the following cases:

  • personal data are no longer necessary for the purpose for which we have processed them;

  • you withdraw your permission for processing or further processing and no other basis for processing exists;

  • you lodge a motivated objection, and there are no urgent reasons for not respecting your objection;

  • the personal data has been wrongfully processed by us;

  • we have to delete your personal data on the basis of a statutory obligation of which we had no knowledge before you informed us thereof.

Limitation of processing

If you have noticed an inaccuracy or incompleteness in your personal data, you can request us to limit the processing for as long as we are dealing with your request. You may also request us to limit the processing of your data if you believe that we are wrongfully processing your data or we no longer need them, or if you have lodged an objection against the processing or the further processing of the data. After the receipt of your limitation request, we will continue to process the data only with your permission or if there are compelling reasons for doing so (such as legal proceedings).

Transfer of digital data

If you have provided us with the personal data and we have processed your data with your permission or in the context of implementing an agreement with you, you will be entitled to request a copy of this data from us. In such cases, you can also request that your data be transferred directly to another service provider.

Objection 

You may lodge an objection at all times against the processing of personal data relating to you. That applies particularly to profiles and accounts that we have created on the basis of your data. We will cease processing your data following the receipt of your objection, unless we can put forward justifiable reasons that outweigh your interests, rights and liberties. If we process your personal data for direct marketing purposes, you may object at any time and we will cease processing immediately.

EU Privacy/Data Protection Rights

EU General Data Protection Regulation (GDPR) has provided the below rights to EU residents:

  • Right to information- including contact details to the DPO, the purposes for processing personal information and the rights of the individual.

  • Right to access personal information that is processed

  • Right to erasure ("Right to be forgotten")

  • Right to rectification

  • Right to restriction of processing

  • Right to data portability of the personal information supplied to scannutrition.com by the EU Resident

  • Right to object (opt-out) to processing (unless scannutrition.com otherwise has compelling legitimate grounds) 

EU residents can exercise these rights by raising a request directly at info@scannutriution.com or contact us with the information provided in the CONTACT US section at the bottom of the page.

Exercising rights

If you wish to exercise one or more of the rights summarized above, you can contact us at info@scanproductltd.com. Scannnutrition.com will decide on your request within four weeks, unless we inform you within that period that we need a bit more time..

If your personal data are processed on the basis of your permission, you will be entitled to withdraw that permission. Any withdrawal of your permission will not prejudice previous processing on the basis of that permission.

Security: How we protect your information

We have implemented appropriate physical, electronic , and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store, as well as the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The third party service providers with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).

Changes to this privacy policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. Use of information we collect is subject to the Privacy Policy, we will post the changes here. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes. 

Contact us

If you have any queries relating to the processing/usage of information provided between you and our Privacy Policy, you may contact the Data Protection Officer (DPO) at info@scanproductltd.com.